Before I came to Lenbrook, I had to maintain a large home, buy groceries, fix my own meals and pay all the bills associated with keeping a home functioning, including utilities. It wasn't fun when my water heater broke one weekend and I couldn't get a plumber in until Monday. And when I had my total knee replacement, the three flights of stairs in my home became quite a challenge.
A resident recently commented to me, "I've been here eight years and Lenbrook looks just as beautiful today as it did my first day here." It made me smile as I headed into a budget meeting where we would be talking about the very thing that engenders a "WOW" impression when you first walk in our doors: appealing amenities. The real WOW, I’ve learned however, comes when amenities are enduring – when you are able to keep them fresh and relevant year after year.
Continuous Investment in Physical Inventory