Believe it or not, the average adult spends 1,400 hours a year hunched over a Smartphone. This constant "forward or anterior head position" (also known as humpback posture) often leads to unexpected problems. The most prevalent disorder is “Text Neck." I'd like to share some tips for avoiding Text Neck and several relief exercises that are quick and easy to do.
A resident recently commented to me, "I've been here eight years and Lenbrook looks just as beautiful today as it did my first day here." It made me smile as I headed into a budget meeting where we would be talking about the very thing that engenders a "WOW" impression when you first walk in our doors: appealing amenities. The real WOW, I’ve learned however, comes when amenities are enduring – when you are able to keep them fresh and relevant year after year.
Continuous Investment in Physical Inventory
Generally, when people think about the word "responsive" they think about quick action. However, well-known author and TED Talk speaker Simon Sinek says, “It’s better to go slow in the right direction then to go fast in the wrong direction.” It is true that the proper definition for responsive is “reacting quickly and positively.” So if we are measuring quality in our organization (which we are), shouldn’t we have a process for responding?
Anticipate the Issue
When I moved to Lenbrook in 2013, I had been gardening all my life. I inherited my mother’s love for creating beauty and grew flowers and plants wherever I lived throughout Great Britain – Bristol, Scotland, and later the Cotswolds - and then I brought my passion to Atlanta, where my husband and I and our two sons moved in 1986, supposedly just for three years. I loved our house in Druid Hills with its generous 1.5-acre garden where I expanded my gardening skills to adapt to Georgia’s hot weather and red clay, and I also built a mountain garden at our home at Lake Burton.
I'm thrilled that Lenbrook has officially kicked off its partnership with Second Helpings Atlanta (SHA), an Atlanta-based nonprofit food rescue organization!
Since April 24th, we are donating surplus fresh, perishable food from Lenbrook’s five different dining venues on a weekly basis – food items that otherwise would have ended up in a landfill are now be used to reduce hunger right here in our community. Lenbrook donated 1,262 pounds of food in May, enough to provide 1,052 nutritious meals to those in need and1,577 pounds so far during 2019.
Every month, Lenbrook hosts Mentor Me Monday, open to our 250+ Associates, and we were delighted when Mrs. Fran Fowler, a resident at Lenbrook, spoke to our group.
The Lenbrook Way: that’s what we call our unique service standards of resident service and hospitality. At Lenbrook, we appreciate that outstanding resident satisfaction is dependent on having associates who are caring, competent, and responsive, and we use the RITE Reward program to reward associates for demonstrating exemplary service and values: Respect, Integrity, Teamwork and Excellence.
A year ago, I would not have said this, but what I tell my friends and family now about moving to Lenbrook is: “This is just so right for us!”
It was very hard for me to move from our Sea Island home of 18 years. Reid, my husband of more than 60 years and I left our whole life behind: our bright and airy home, our friends, our church, our doctors. I felt that I had to start all over again, rebuilding our life. I must say that I had to dip into a reservoir of strength and courage to make the move.