Believe it or not, the average adult spends 1,400 hours a year hunched over a Smartphone. This constant "forward or anterior head position" (also known as humpback posture) often leads to unexpected problems. The most prevalent disorder is “Text Neck." I'd like to share some tips for avoiding Text Neck and several relief exercises that are quick and easy to do.
A resident recently commented to me, "I've been here eight years and Lenbrook looks just as beautiful today as it did my first day here." It made me smile as I headed into a budget meeting where we would be talking about the very thing that engenders a "WOW" impression when you first walk in our doors: appealing amenities. The real WOW, I’ve learned however, comes when amenities are enduring – when you are able to keep them fresh and relevant year after year.
Continuous Investment in Physical Inventory
Generally, when people think about the word "responsive" they think about quick action. However, well-known author and TED Talk speaker Simon Sinek says, “It’s better to go slow in the right direction then to go fast in the wrong direction.” It is true that the proper definition for responsive is “reacting quickly and positively.” So if we are measuring quality in our organization (which we are), shouldn’t we have a process for responding?
Anticipate the Issue
What do four indoor dining venues plus one outdoor seasonal dining location plus two on-site convenience stores multiplied by 500 residents add up to at Lenbrook? Until mid-August, they equaled 97,000 plastic takeout containers that were each used just once and then discarded!
With sustainability as a priority at Lenbrook, the Dining Team was resolved to do something about it. In July 2022, team members began evaluating ways to reduce the impact on the environment from the takeout containers.
The ratings are in, and the winners are…. Lenbrook’s Health Care Center and the residents it serves! Each quarter, the Centers for Medicare and Medicaid Services (CMS) reviews skilled nursing facility data and issues ratings using a one to five scale. Lenbrook’s Center – which has 60 private skilled nursing suites, is Medicare-certified, and offers rehabilitation services, memory care, and long-term nursing care – earned stellar ratings that were recently announced:
* Overall Quality: Five Stars
* Staffing: Five Stars
* Health Inspection: Five Stars
Kerry Gore, Events Coordinator, is one of the key members of Lenbrook’s Enrichment team. “This is a really fun job,” she said in a recent interview. “When you love what you’re doing, everything falls into place.” Kerry, who had more than 15 years of experience in the food and catering business serving as a Banquet Captain at one of Atlanta’s major downtown hotels, started at Lenbrook in 2014 in Fine Dining. Her events background led her to become Catering Supervisor, and in 2019, she was promoted to Events Coordinator at Lenbrook.
Several days per week, if the temperature is at least in the 50s, you will find Lamar Oglesby out playing golf croquet on Lenbrook’s beautiful regulation-size croquet lawn.
On June 1, 2020, I moved into Lenbrook. My dear daughter, who lives in Atlanta, found Lenbrook, chose a wonderful apartment for me and my sweet dog Lily, and I could not be happier at this point in my life.
Bi-annually Lenbrook hosts a Strategic Retreat where Lenbrook’s Management Team meets with the Board of Directors to set strategic direction for the organization.
In February, Lenbrook invited noted educator, speaker, consultant, and author, Dr. Francis L. Battisti, PhD to facilitate the latest retreat, titled: Playing Offense.
Ercia Douglas started with Lenbrook late in 2021 as a Community Service Coordinator, and by doing so, she joined her mother, Joan Piggott, who started with Lenbrook in 1992 and has been employed here for the last 27 years as a Certified Nursing Assistant.
“My role model is my mom,” says Ercia. “She represents the type of woman that one day I hope to be. Very much a superhero in my eyes. She encourages me every day - from her example to always offer a helping hand to those in need, to her ability to always find kind words to put a smile on your face.”