A number of my fellow residents have asked me if I’m looking forward to completing my tenure as Lenbrook's Resident Association president at the end of June. Frankly, I have mixed emotions.
There’s no doubt that this position is demanding and time consuming. Lenbrook has 500 residents and a very busy campus on 6.5 acres. I am certainly looking forward to having a lot more time to spend with myself and my wife, Lea.
Sydney is 3rd from the left.
Maya Angelou said once: "I've learned that people will forget what you said; people will forget what you did; but, people will never forget how you made them feel." My intern experience at Lenbrook has been fascinating. Most of all, Lenbrook made me feel like I had another home.
We're located in the vibrant Buckhead district of Atlanta, where arts, culture, and world class dining are practically in our backyard. It's kind of tough to compete with all these services and venues. But we do. Here's a look at what goes into our secret sauce hospitality – The Lenbrook Way.
Flexible Menu of Choices, Master Our Craft
A truly wonderful couple in our community recently made the difficult decision to relocate to California to be closer to family. They were part of our family for six years. We will miss them immensely. Before moving, the husband penned a heartfelt letter to me describing why they loved Lenbrook so much. With his permission, I'd like to share part of it with you.
Searching for a Community ... Twice
In his letter, he wrote:
Before I came to Lenbrook, I had to maintain a large home, buy groceries, fix my own meals and pay all the bills associated with keeping a home functioning, including utilities. It wasn't fun when my water heater broke one weekend and I couldn't get a plumber in until Monday. And when I had my total knee replacement, the three flights of stairs in my home became quite a challenge.
A resident recently commented to me, "I've been here eight years and Lenbrook looks just as beautiful today as it did my first day here." It made me smile as I headed into a budget meeting where we would be talking about the very thing that engenders a "WOW" impression when you first walk in our doors: appealing amenities. The real WOW, I’ve learned however, comes when amenities are enduring – when you are able to keep them fresh and relevant year after year.
Continuous Investment in Physical Inventory