Believe it or not, the average adult spends 1,400 hours a year hunched over a Smartphone. This constant "forward or anterior head position" (also known as humpback posture) often leads to unexpected problems. The most prevalent disorder is “Text Neck." I'd like to share some tips for avoiding Text Neck and several relief exercises that are quick and easy to do.
A resident recently commented to me, "I've been here eight years and Lenbrook looks just as beautiful today as it did my first day here." It made me smile as I headed into a budget meeting where we would be talking about the very thing that engenders a "WOW" impression when you first walk in our doors: appealing amenities. The real WOW, I’ve learned however, comes when amenities are enduring – when you are able to keep them fresh and relevant year after year.
Continuous Investment in Physical Inventory
Generally, when people think about the word "responsive" they think about quick action. However, well-known author and TED Talk speaker Simon Sinek says, “It’s better to go slow in the right direction then to go fast in the wrong direction.” It is true that the proper definition for responsive is “reacting quickly and positively.” So if we are measuring quality in our organization (which we are), shouldn’t we have a process for responding?
Anticipate the Issue
As Atlanta’s only not-for-profit Life Plan Community to achieve international accreditation and an investment-grade rating, Lenbrook is proud to be in the top six percent of senior living communities. Lenbrook is governed by an independent Board of Directors and management team whose top priority is achieving its mission: to enable residents to enjoy the gifts of independence, good health, and personal fulfillment to the fullest extent possible through the community’s programs and services.
As Lenbrook approaches its 40th anniversary, we are using our strategic priorities of community, workforce, hospitality and sustainability to position ourselves for the future to grow and uphold the Lenbrook level of excellence.
The leaves have begun to boast their beautiful colors at Lenbrook, signaling a new season and offering a great time to welcome new Lenbrook Residents Association leaders and Lenbrook Board of Directors members.
Danielle Conner, Director, Housekeeping, says the secret to building and leading a successful team is paying attention to what team members need and treating them with respect. That’s the philosophy she applies with the Lenbrook Housekeeping team.
“I believe that your leadership is only as good as your team and vice versa,” Danielle said. “There’s no ‘I’ in team. The associates are the heart of the department, and we work together.”
What do four indoor dining venues plus one outdoor seasonal dining location plus two on-site convenience stores multiplied by 500 residents add up to at Lenbrook? Until mid-August, they equaled 97,000 plastic takeout containers that were each used just once and then discarded!
With sustainability as a priority at Lenbrook, the Dining Team was resolved to do something about it. In July 2022, team members began evaluating ways to reduce the impact on the environment from the takeout containers.
Kerry Gore, Events Coordinator, is one of the key members of Lenbrook’s Enrichment team. “This is a really fun job,” she said in a recent interview. “When you love what you’re doing, everything falls into place.” Kerry, who had more than 15 years of experience in the food and catering business serving as a Banquet Captain at one of Atlanta’s major downtown hotels, started at Lenbrook in 2014 in Fine Dining. Her events background led her to become Catering Supervisor, and in 2019, she was promoted to Events Coordinator at Lenbrook.
Bi-annually Lenbrook hosts a Strategic Retreat where Lenbrook’s Management Team meets with the Board of Directors to set strategic direction for the organization.
In February, Lenbrook invited noted educator, speaker, consultant, and author, Dr. Francis L. Battisti, PhD to facilitate the latest retreat, titled: Playing Offense.