Believe it or not, the average adult spends 1,400 hours a year hunched over a Smartphone. This constant "forward or anterior head position" (also known as humpback posture) often leads to unexpected problems. The most prevalent disorder is “Text Neck." I'd like to share some tips for avoiding Text Neck and several relief exercises that are quick and easy to do.
A resident recently commented to me, "I've been here eight years and Lenbrook looks just as beautiful today as it did my first day here." It made me smile as I headed into a budget meeting where we would be talking about the very thing that engenders a "WOW" impression when you first walk in our doors: appealing amenities. The real WOW, I’ve learned however, comes when amenities are enduring – when you are able to keep them fresh and relevant year after year.
Continuous Investment in Physical Inventory
Generally, when people think about the word "responsive" they think about quick action. However, well-known author and TED Talk speaker Simon Sinek says, “It’s better to go slow in the right direction then to go fast in the wrong direction.” It is true that the proper definition for responsive is “reacting quickly and positively.” So if we are measuring quality in our organization (which we are), shouldn’t we have a process for responding?
Anticipate the Issue
Casual, delicious, and charming are the best ways to describe The Brook -- Lenbrook’s newest dining venue. Formerly known as the Bistro, the completely redesigned venue is open for lunch from 11am – 2pm and for dinner from 5pm – 7:30pm. The informal menu features a variety of classic sandwiches, soups, salads, entrees, and sides -- some of which will change with the season and some will remain constant throughout the year.
As I begin my tenure as Chairman of the Board of Directors at Lenbrook, I'm actively thinking about how to ensure Lenbrook continues to serve its residents well over the next 50 years. 50 years ago this summer, man landed on the moon, using less technology than we now have in our smartphones. What will the world look like in 50 years, and how can we make sure that Lenbrook continues to thrive in that world? My older daughter attends Westminster School, and last fall in the parent/teacher conference, the Dean of the middle school said that they are trying to prepare students for jobs that
After serving twelve years on the Board of Directors of the Lenbrook Square Foundation, including two years as Chairman (2013 – 2015), John Day stepped down earlier this summer.
I'm thrilled that Lenbrook has officially kicked off its partnership with Second Helpings Atlanta (SHA), an Atlanta-based nonprofit food rescue organization!
Since April 24th, we are donating surplus fresh, perishable food from Lenbrook’s five different dining venues on a weekly basis – food items that otherwise would have ended up in a landfill are now be used to reduce hunger right here in our community. Lenbrook donated 1,262 pounds of food in May, enough to provide 1,052 nutritious meals to those in need and1,577 pounds so far during 2019.
The Lenbrook Way: that’s what we call our unique service standards of resident service and hospitality. At Lenbrook, we appreciate that outstanding resident satisfaction is dependent on having associates who are caring, competent, and responsive, and we use the RITE Reward program to reward associates for demonstrating exemplary service and values: Respect, Integrity, Teamwork and Excellence.